COVID-19 Office Procedures

The Canadian Foot Clinic & Orthotic Centre is taking the following steps to keep patients & staff safe and to reduce the risk of spreading COVID-19:

  1.  Requiring all those who enter to wear a face covering (eg. mask, scarf) during their visit
  2.  Encouraging social distancing of 6 feet as well as opening a second waiting room
  3.  Increased frequency of cleaning and disinfecting high touch areas such as door knobs, debit machines, chairs, counters, pens, handrails. This is in addition to the already stringent Infection Prevention & Control Policy
  4.  Expanded office hours and discouraging walk-ins
  5.  Removed magazines, toys, brochures, candy jar from the waiting area/reception
  6.  Installed hand hygiene station at entrance and exit in addition to those already installed in each treatment room.  
  7.  Encouraging electronic forms of payment
  8.  Installed new sterilization centre to surpass the highest standards
  9.  Installed Plexiglass barriers at reception for staff/patient safety
  10.  Use of single front entrance and separate side exit
  11.  Removed upholstery chairs and replaced with easy clean chairs
  12.  Screening of staff for symptoms of COVID-19
  13.  Triple screening of patients for signs & symptoms of COVID-19
  14.  Coat hook and shoe mats in each treatment room instead of in a common area
  15.  Declining to see patients who have screened positive for COVID-19 until cleared by Niagara Region Public Health

If you are experiencing any signs or symptoms of COVID-19, have recently come in contact with someone testing positive for COVID-19, have travelled internationally recently, or are waiting on your COVID-19 test results, please contact us to reschedule your appointment.  

 Thank you for your cooperation during these challenging times.