Privacy & Use of Information Policy

This office will only collect, use and disclose information about you for the following purposes;

·        To contact you to distribute health care information, to book or to confirm appointments

·        To contact you to efficiently follow up on treatment, quality of care and payment

·        To provide anonymous data for the purposes of teaching, demonstration and research

·        To complete and submit podiatry/chiropody claims for third party adjudication and payment

·        To deliver safe and efficient patient health care

·        To identify and ensure high quality service is provided to our patients on a continuous basis

·        To assess your foot health needs and to advise you of treatment options appropriate to those specific needs

·      To enable us to contact you and maintain communications with you to ensure that your podiatric servicing needs are adequately met on an ongoing basis

·        To offer and provide treatment, care, information or services related to your general and specific foot health care needs

·     To communicate and disclose provided medical information to your physician(s), health care providers and outside laboratory services when necessary

·        To communicate and disclose provided medical and financial information to your insurance companies for the purpose of treatment and billing verification as required

·      To comply with legal or regulatory requirements under the Regulated Health Professions Act, the Health professions Procedural Code, the Chiropody Act, andassociated regulations

·       To prepare materials for the Privacy Commissioner and / or our liability insurance carrier as required

·       To permit potential purchasers (or their agents) to evaluate and audit the practice in preparation for a potential practice sale

·       To invoice for goods and services, to process credit / debit card payments or to collect unpaid accounts

·       To allow this office to comply with all regulatory requirements and with the laws of Ontario and Canada

·    Your information may be accessed by the College of Chiropodists of Ontario or other regulatory authorities acting under statute, or in defense of a legal issue. We will seek your approval, in advance, if a new purpose arises for the use and/or disclosure of your personal information unless the use or disclosure is required by law. You may withdraw your consent for use and disclosure of your personal information, and we will explain the process for doing so and ramifications of that decision.


You can request a printed copy of this policy from our staff at any time